Privacy policy

This Privacy Policy outlines how nzfiguarts.com (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website (the “Site”).

Contact Information

If you have questions, concerns, or would like to make a complaint regarding this policy or your data, please contact us:

Email: support@nzfiguarts.co.nz

What Information We Collect

We collect several types of information to help us provide and improve our services:

1. Device Information

  • Purpose: To load the Site correctly, ensure functionality, and analyze usage to improve performance.

  • Collected Automatically: Via cookies, log files, web beacons, tags, or pixels.

  • Data Collected: IP address, browser type, time zone, cookie data, pages visited, search terms, and interactions with the Site.

  • Shared With: Shopify and analytic providers.

2. Order Information

  • Purpose: To process your purchase, ship your items, provide invoices, communicate with you, and prevent fraud.

  • Collected From: You, during checkout.

  • Data Collected: Name, billing and shipping address, payment information (e.g., credit card details), email, and phone number.

  • Shared With: Shopify and logistics partners (e.g., NZ Post, DHL Express).

3. Customer Support

  • Purpose: To respond to inquiries and provide support.

  • Collected From: You, when contacting us.

  • Data Collected: Any information you voluntarily provide during support interactions.

  • Shared With: Only as required to resolve your inquiry.

Minors

Our Site is not intended for individuals under the age of 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

How We Use Your Personal Information

We use your personal data to:

  • Provide products and services.

  • Process transactions.

  • Communicate with you.

  • Offer updates, promotions, and product information (based on your preferences).

  • Screen for fraud and security risks.

Sharing Your Information

We share personal information with third parties to help us deliver our services:

  • Shopify: Powers our eCommerce platform. Shopify Privacy Policy

  • Logistics providers: For shipping and fulfillment.

  • Legal Requirements: We may share data to comply with laws or respond to legal requests.

Cookies

Cookies are small data files used to improve your experience on our Site. They help:

  • Recognize your device.

  • Store cart information.

  • Analyze site traffic.

  • Personalize content and ads.

You can manage cookie preferences in your browser settings or opt out via allaboutcookies.org.

For a full list of cookies used by Shopify, visit Shopify Cookie Policy.

Behavioral Advertising

We may use your information for targeted advertising or marketing.

You can opt out of targeted ads using the links below:

Your Rights

Depending on your location, you have rights regarding your personal data:

GDPR (EU/EEA Residents)

You have the right to:

  • Access your personal data.

  • Request correction or deletion.

  • Object to processing or request data portability.

We process your data under the following legal bases:

  • Your consent.

  • Performance of a contract.

  • Legal obligations.

  • Legitimate business interests.

Your data may be processed in Ireland and transferred outside of the EU (e.g., to Canada or the U.S.) via Shopify. See Shopify GDPR Whitepaper for more.

CCPA (California Residents)

You have the right to:

  • Know what data we collect.

  • Request access, correction, or deletion.

  • Opt out of the sale of your personal information.

To exercise these rights, contact us using the details above.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless you request deletion.

Automated Decision-Making

We do not engage in fully automated decision-making that significantly affects you. Shopify uses limited automated tools (e.g., fraud prevention) that do not have legal or significant effects.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, laws, or other operational needs. The latest version will always be posted here.

Complaints

If you're not satisfied with how we handle your personal data, you may lodge a complaint with your local data protection authority. For example, New Zealand users may contact the Privacy Commissioner.